Recognized for its Completeness of Vision and Ability to Execute in the 2026 Digital Communications Governance and Archiving report.
Data privacy regulations set the clock. Mimecast gives immediate access to business-critical systems so cross-functional teams can quickly fulfill a request.
A DSAR is a legal right that individuals have to request access to the personal information an organization holds about them, and in many cases a right to have it corrected or deleted. Both customers and employees have the same right to file a DSAR, but employee requests are typically far more complex, encompassing all data both about and created by the individual, including messages and files in email, collaboration tools like Slack and Microsoft Teams, and AI tools.
The right to submit a DSAR is granted under a number of laws and regulations around the world, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).
Recognized for its Completeness of Vision and Ability to Execute in the 2026 Digital Communications Governance and Archiving report.
With fines reaching up to 4% of a company's global annual revenue, strict time frames, and work spanning multiple systems and teams, requests leave little room for error.
AI-powered search and filtering finds in-scope data by custodian, keyword, or location across email, collaboration, and AI systems.
After rolling out Slack, a major telecommunications company found PII and payment card data in employee messages. Mimecast helped them identify and remediate over 20,000 credit card shares in a single year.
Privacy and compliance are core parts of the DSAR process, and the biggest challenge is quickly identifying in-scope personal data across multiple data sources.
An expanding digital footprint means more data to locate, and less time to identify, collect, analyze, review, redact, and respond.
Each new system, platform, and AI tool adds more places personal data can live, and data expansion is outpacing the visibility and access any one team has.
Data subjects can ask for more than access. Deletion, correction, restriction, and portability can also be DSARs, each with a different process.
Most regulations require DSARs to be fulfilled free of charge, so the financial burden for each request lands on the business regardless of scope or effort.
Privacy and data protection laws keep being amended, and processes built for what's required today are rarely flexible enough for what comes next.
Gartner
4.5
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